“Urgent Recruitment for Director – WFM in T3cogno Private Limited At Chennai, Bangalore“
Recruitment for Director -WFM: We are looking forward to a Director – WFM in T3cogno Private Limited At Chennai, Bangalore. Negotiable Depends on the interview.
Organization Name: T3cogno Private Limited
Employment Type: BPO / Call Centre
Total Number Of Vacancies: 5
Job Location: Chennai, Bangalore
Name Of The Post: Director -WFM
Eligibility Criteria For Director – WFM:
Education Qualification: Any Graduate
Job Description: We are looking forward to a Director – WFM in T3cogno Private Limited At Chennai, Bangalore. Negotiable Depends on the interview.This person will be responsible for managing all activities associated with Corporate Planning / decision making MIS and other Data support to all special projects & BI management effectively. Also to ensure alignment of goals, key business initiatives, Analytics and Business support
Skills Required:
- Strategize Resource / Staffing Allocation based on past trends and volume forecasted
- Work with stakeholders and data sources to recommend on-going staffing plans and team structures across the locations.
- Provide direction and recommendations on staffing plans and expansions to the senior management and operations team on a regular basis ensuring service level expectation and operational effectiveness is achieved.
- Responsible for a complete workforce analysis (WFM) for all business activities.
- Workforce analysis on agent, seat, and efficiency expectation for current operations and new business opportunities.
- Responsible for supporting special projects requiring workforce analysis.
- Responsible for making complex decisions which can impact the overall performance of the global enterprise.
- Manage FTE forecasting to meet targets based on work volumes.
- Projects seating requirements per program based on current workforce and upcoming/existing business needs
- Track attrition and service level to give recommendations on how to better maximize resources.
Experience: Min 15 to 20 Years
Pay Scale: Rs 3,50,000 Per Month
Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.Virtual interview (Technical & HR)
How To Apply: Eligible Candidates are requested to apply and attend the direct walkin interview.Read the terms and conditions Fully, before applying.For More Details contact Office.
Contact Address: T3cogno Private Limited, C 1005, Mantri Alpyne, DR. Vishnuvardhan Road, Bangalore , Karnataka
