Looking for Quality Analyst in Acko General Insurance Limited at Mumbai

Looking for Quality Analyst in Acko General Insurance Limited at Mumbai


“Looking for Quality Analyst in Acko General Insurance Limited at Mumbai”

Looking for Quality Analyst: We are looking forward to Quality Analyst for Acko General Insurance Limited at Mumbai. Eligible Candidates Are requested to attend the direct interview. Eligibility Criteria given below.

Organization Name: Acko General Insurance Limited.

Employment Type: Quality Assurance.

Total Number of Vacancies: 15.


Job Location: Mumbai.

Name of the Post: Quality Analyst.

Eligibility Criteria for Quality Analyst:

Education Qualification: Any Graduation.

Job Description: We are hiring for Quality Analyst in Acko General Insurance Limited at Mumbai. We need an energetic employee to join our team to develop our company. Interested candidates can apply.

Skills Required: 

  • Be responsible for reviewing and auditing escalation incidents, email and telephone interactions for the Call-Center. 
  • Calibrate with your team of quality analyst regarding updates and feedbacks for their quality audits.
  • Calibrate with Operations and analyze the variance in floor quality.
  • Develop and maintain quality reports enabling you and the management conclusive insights on TNA, process and product gaps
  • Use customer service expertise to identify areas of improvement in process and drive the quality targets through your quality analysts on the floor, improving customer experience on the floor.
  • Collaborate with other teams (tech, product.) to identify and streamline processes and implement process standards that enhance service delivery and the customer experience.

Experience: Min 1 to 4 Years. 

Age Limit: Not Mentioned.

Pay Scale: Rs 40,000 Per Month

Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication), Technical test and face to face interviews. Virtual interview (Technical & HR)

How to Apply: Eligible Candidates are requested to apply and attend the direct walk-in interview. Read the terms and conditions Fully, before applying. For More Details contact Office.

Website: https://www.acko.com.

Email Id: info@acko.com.

Contact No: 1800 266 2256.

Contact Address: Acko General Insurance Limited Unit No. 301, 3rd Floor, E – Wing, Lotus Corporate Park, Off Western Express Highway, Jay Coach, Goregaon East, Mumbai, Maharashtra – 400063.