“Hiring for Service Relationship Manager in IndusInd Bank at Mumbai”
Hiring for Service Relationship Manager: We are looking forward to Service Relationship Manager for IndusInd Bank at Mumbai. Eligible Candidates Are requested to attend the direct interview. Eligibility Criteria given below.
Organization Name: IndusInd Bank.
Employment Type: Customer Success, Service & Operations.
Total Number of Vacancies: 15.
Job Location: Mumbai.
Name of the Post: Service Relationship Manager.
Eligibility Criteria for Service Relationship Manager:
Education Qualification: Any Graduation.
Job Description: We are hiring for Service Relationship Manager in IndusInd Bank at Mumbai. We need an energetic employee to join our team to develop our company. Interested candidates can apply.
Skills Required:
- Provide Exceptional service to mapped clients of Affluent channel for cluster of branches
- Manage affluent desk & become one point of contact for mapped customers for their service-related queries/requests & complaints
- Handle &process all financial &non-financial transactions pertaining to mapped affluent clients
- Upgrade customers maintaining high balances to Exclusive/Pioneer program as per the eligibility
- Monitor Daily account Balances and maintain book stability through immediate client intervention on accounts which demonstrate balance depletion / attrition propensity
- Build and deepen relationships with existing Customer base by focusing on Family Grouping/household penetration
- Manage the key performance indicators (Family Penetration/Digital Channel Activation/Book Growth/ Overall Service of the mapped base)
- Ensure effective on-boarding of NTB clients & engagement with mapped clients as per laid process
- Generate quality references for opening new accounts from existing mapped customers
- Ensure Timely closure of all Request/Complaints/Welcome/CE calls/Campaigns assigned on Talisma
- Increase the Client stickiness and engagement by activating customers on Direct Transaction Channels of the bank like Mobile Banking App/ Net Banking / Debit Card/ VIDYO Branch etc.
Experience: Min 3 to 5 Years.
Age Limit: Not Mentioned
Pay Scale: Rs 20,000 Per Month
Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews. Virtual interview (Technical & HR)
How to Apply: Eligible Candidates are requested to apply and attend the direct walk-in interview. Read the terms and conditions Fully, before applying. For More Details contact Office.
Website: https://www.indusind.com
Email Id: hricha.deoraj@indusind.com
Contact No: 022 2382 1994
Contact Address: Indusind Bank Great Eastern Royal, J Behram Marg, Tulsiwadi, Mumbai, Maharashtra – 400034
