“Recruitment for Customer Support Associate Voice in 2coms Consulting Private Limited at Noida“
Recruitment for Customer Support Associate Voice: We are looking forward to Customer Support Associate Voice in 2coms Consulting Private Limited at Noida. Interested candidates can apply.
Organization Name: 2coms Consulting Private Limited.
Employment Type: BPO/Call Centre
Total Number Of Vacancies: 5
Job Location: Noida
Name Of The Post: Customer Support Associate Voice
Eligibility Criteria For Customer Support Associate Voice:
Education Qualification: Any Undergraduate/ Graduate/ Post Graduate
Job Description: We are looking forward to Customer Support Associate Voice in 2coms Consulting Private Limited at Noida. Interested candidates can apply. We need an energetic employee to join our team to develop our company. We have an urgent opening for experienced .Interested candidates can apply.
Skills Required:
- As a Customer Care Professional, you will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of the Brand by providing relevant offers that deepen customer engagement with our products and services.
- Build meaningful relationship through consultative questioning to ensure added value for the customer.
- Handling calls from customers requiring assistance on billing doubts and clarification.
- Provide a tailored resolution on all calls applicable based on client needs.
- Ensure highest level of customer service and satisfaction delivered on all calls (within / outside the support boundary)
- The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
- The associate needs to follow the support security policies & high Call quality requirements while handling customer queries.
- Capable to find its own solutions in a Knowledge base adhering to company policies and procedures.
- Adhere to schedules (break and attendance)
- Goal Oriented.
- Guide customers on communication devices technical issues based on provided guidelines.
Experience: Min 0 to 5 Years.
Age Limit: Not Mentioned
Pay Scale: Rs 30,000 Per Month
Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.Virtual interview (Technical & HR)
How To Apply: Eligible Candidates are requested to apply and attend the direct walkin interview.Read the terms and conditions Fully, before applying.For More Details contact Office.
Contact Address: 2coms Consulting Private Limited,Gardenia Gateway, Sector 75, Noida, Uttar Pradesh 201301
Call Us: 097175 99422
