“Recruitment for Customer Support (UK Voice Process) in Iris Kpo Resourcing India Pvt Ltd at Chennai”
Recruitment for Customer Support (UK Voice Process): We are looking forward to Customer Support (UK Voice Process) for Iris Kpo Resourcing India Pvt Ltd at Chennai. Eligible Candidates Are requested to attend the direct interview. Eligibility Criteria given below.
Organization Name: Iris Kpo Resourcing India Pvt Ltd.
Employment Type: Customer Success, Service & Operations.
Total Number of Vacancies: 2
Job Location: Chennai.
Name of the Post: Customer Support (UK Voice Process)
Eligibility Criteria for Customer Support (UK Voice Process):
Education Qualification: Any Graduate
Job Description: We are hiring for Customer Support (UK Voice Process) in Iris Kpo Resourcing India Pvt Ltd at Chennai. We need an energetic employee to join our team to develop our company. Interested candidates can apply.
Skills Required:
- Answer inbound calls and make outbound calls to customers
- Answer customer queries through chat or through emails
- Identify and assess customers’ needs to achieve satisfaction
- Research required information using available resources to provide solution to customer
- Ensure correct resolution is being provided to customer
- Exhibit customer service skills by logically and timely closure of queries
- Update portal / CRM with customer query and solution provided and details of conversation
- Ensure customer expectations are met or, where possible, exceeded
- Meet or exceed project goals
- Flexible to accommodate project delivery pertaining to timings and schedules
- Enhancing knowledge through internal training as per domain requirements
- Adherence to process requirements and produce necessary reports as per project requirement
Experience: Min 0 to 5 Years, Fresher’s can Apply.
Age Limit: Not Mentioned
Pay Scale: Rs 40,000 Per Month
Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication), Technical test and face to face interviews. Virtual interview (Technical & HR)
How to Apply: Eligible Candidates are requested to apply and attend the direct walk in interview. Read the terms and conditions Fully, before applying. For More Details contact Office.
Website: https://www.iris.co.uk.
Contact No: 044 2821 1582.
Contact Address: Iris Kpo Resourcing India Pvt Ltd Pottipati Plaza, 35, Mahatma Gandhi Salai Road, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu – 600034.
