“Recruitment for Customer Support Executive in Felidae Infosec at HBR Layout, Bangalore”
Recruitment for Customer Support Executive: Recruitment for Customer Support Executive in Felidae Infosec at HBR Layout, Bangalore. Eligible Candidates Are requested to attend the direct interview. Eligibility Criteria given below.
Organization Name: Felidae Infosec
Employment Type: Customer Service/Tech Support
Total Number of Vacancies: 1
Job Location: Bangalore.
Name of the Post: Customer Support Executive
Educational Qualification: Any Degree, Other Graduate, LLB, BVSc, CA, CS, BSc, B.P.Ed, BAMS, BHMS, B.FashionTech, BFA, ICWA, B.Design, B.Arch, B.Pharm, B.Com, BA, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, MBBS, B.F.Sc(Fisheries), BSW
Experience: No Need. Freshers can apply.
Job Description: Provide world class technical support to the users of following the prescribed quality, process and service level requirements. Support users over phone calls, chat, email & and other communication medium. Coordinating with various team to resolve an issue within the defined SLA. Work in shifts based on business needs to assist end customer across the globe. Ensure issues raised by customers are captured in the ticketing system.
Skills Required:
- Excellent communication skills (verbal & written)
- Good Technical acumen.
- Good analytical, problem solving and decision-making skills.
- Adaptability to changing work environment and technologies.
- Basic knowledge of the following applications:
- Internet Browsers like Chrome, Firefox, Edge and Safari.
- All MS office products, primarily word and excel
- Any CRM used for managing customers queries and requests.
- Preferable to have basic Knowledge on HTML scripts and SQL queries.
- Preferable to have basic knowledge of API’s
Age Limit: Not Mentioned
Pay Scale: Rs 21000 Per Month
Hiring Process: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication), Technical test and face to face interviews.
Contact Details:
Address: Felidea Infosec, 4 BCR Building Begur Main Road, main road, Bommanahalli, Bangalore, Karnataka 560068.
Call Us: 070929 93376
