“Hiring for International Customer Support/Team Lead in Black and White Business Solutions Private Limited at Bangalore”
Hiring for International Customer Support: We are looking forward to International Customer Support/Team Lead for Black and White Business Solutions Pvt Ltd at Bangalore. Interested candidates can apply.
Organization Name: Black and White Business Solutions Pvt Ltd.
Employment Type: Customer Success, Service & Operations.
Total Number of Vacancies: 10
Job Location: Bangalore
Name of the Post: International Customer Support
Eligibility Criteria for International Customer Support:
Education Qualification: Any Graduate
Job Description: We are hiring for International Customer Support/Team Lead for Black and White Business Solutions Pvt Ltd at Bangalore. We need an energetic employee to join our team to develop our company. Interested candidates can apply.
Skills Required:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA’s. You will be working as a part of IT Help desk team assisting in application related technical issues.
- You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
- The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
- The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.
Experience: Min 8 to 10 Years.
Age Limit: Not Mentioned
Pay Scale:Rs 70,000 Per Month
Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication), Technical test and face to face interviews. Virtual interview (Technical & HR)
How to Apply: Eligible Candidates are requested to apply and attend the direct walk-ininterview. Read the terms and conditions Fully, before applying.For More Details contact Office.
Email Id: hr9075@blackwhite.in.
Website: https://blackwhite.in.
Contact No: 9900079075.
Contact Address: Black andWhite Business Solutions Pvt Ltd 721, Chinmaya Mission Hospital Road, Binnamangala, Stage 1, Indiranagar, Bangalore, Karnataka – 560038.
