“Great Opening For Helpdesk Support in NTT Data Business Solutions Private Limited at Noida”
Great Opening For Helpdesk Support: We are offering Helpdesk Support in NTT Data Business Solutions Private Limited at Noida. Interested candidates can apply.
Organization Name: NTT Data Business Solutions Private Limited
Employment Type: IT & Information Security
Total Number Of Vacancies: 3
Job Location: Noida
Name Of The Post: Helpdesk Support
Eligibility Criteria For Helpdesk Support:
Education Qualification: Graduation Not Required, Any Graduate, Any Post Graduate
Job Description: We are looking forward to becoming a Helpdesk Support in NTT Data Business Solutions Private Limited at Noida. We need an energetic employee to join our team to develop our company. We have an urgent opening for experience. Interested candidates can apply.
Skills Required:
- Provide L1, L 1.5 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.
- Activities include recognition, research, isolation, resolution & follow up steps.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
- Sound knowledge of ITIL best practices around Incident & Request Management procedures.
- Qualification: Graduate
- At least 8 Months to 5 years of experience in a Technical support profile.
- Must possess excellent customer handling skills.
- Good comprehension and writing skills.
- Rotational shifts/Majorly evening shifts . The shift timings can be changed as per client requirement. Additionally, Resources may have to do overtime(paid) and work on weekends based on business requirements. All new hires will be required to successfully complete our Orientation/ process training and demonstrate proficiency of the material.
- Basic Technical Support skills.
Experience: Min 1 – 5 Years
Age Limit: Not Mentioned
Pay Scale: Rs 40,000 Per Month
Selection Procedure: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.Virtual interview (Technical & HR)
How To Apply: Eligible Candidates are requested to apply and attend the direct walkin interview.Read the terms and conditions Fully, before applying.For More Details contact Office.
Contact Address: NTT Data Business Solutions Private Limited, Plot No. 7, Oxygen Business Park, Tower F, Sector 144, Noida, Uttar Pradesh 201307
Call Us: 0120 620 2081
